Website development

The websites we create help brands take their digital experiences further, not just delivering on business goals but exceeding customer expectations. From audience insight and planning, to design and development, we bring an uncommon blend of industry knowledge, design craft and technical expertise.

Our approach is about embracing the customer: giving them the right information at the right time; adapting and changing their experience based on what they want and need; and giving brands a powerful understanding of their behaviours.

We do this by planning engaging customer journeys based on insight and research, designing inspirational user interactions, and integrating smart technologies that place the website at the heart of a joined up marketing ecosystem. We see our job as empowering our clients and their marketing teams. We do this through CMS systems that give them full control of their online presence, digital optimisation that can drive marketing communication and campaigns, and customer information that sharpens sales strategy.

Digital Strategy

Devising the strategic direction your website needs to take to support business ambitions.

  • Requirements gathering
  • Audience research
  • Customer segments and personas
  • Customer journeys
  • Tactics & workstream roadmaps
  • Analytics & reporting
  • Test, learn and improvements

UX and Design

Designing the experience

  • Wireframes
  • Site maps
  • Creative concepts
  • UI (User Interface) design
  • UX (User Experience) design

Web & application development

Building the systems and infrastructure. We are an Umbraco Content Management System specialist and integrate this with marketing cloud services for building preferences and campaign automation.

  • Cross platform, front-end development
  • CMS (Content Management System) set-up and implementation
  • Ecommerce and ordering systems
  • Custom programming and application development
  • Systems integration

Hosting & support

Maintaining and developing

  • Shared hosting services
  • Dedicated hosting set-up and management
  • Support and maintenance
  • Ongoing development and improvement

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